Shipping & Returns Policy
All sales are final. We are closing down, so we are no longer accepting returns or exchanges.
*TikTok Shop orders must be processed through TikTok Shop.
Final Sale – No Returns or Exchanges
If any part of your order is defective or damaged upon receipt, contact us within 48 hours. Please be careful using sharp items to open your package to avoid damaging the garments.
USA Shipping Policy:
SHIPPING: Processing takes 2-3 days and approximately 5-7 working days to receive once the package is shipped. We do not ship on weekends, so any orders that are placed on Friday will be shipped out the following Monday-Wednesday (unless there is a holiday).
RETURNS: We are closing down and liquidating all remaining stock, so all sales are final. We can no longer accept returns or exchanges, and we cannot offer size exchanges or store credit. Please use the size guide on each product page before ordering – if you are unsure of your size, email Info@ElevatedCloset.com and we will gladly help you choose before you buy. If your order arrives damaged, incorrect or incomplete, contact us within 48 hours of delivery and we will put it right.
INTERNATIONAL Shipping Policy:
SHIPPING: Processing takes 2-3 days and 1-4 weeks to receive. We now include import duties into the shipping cost so you won't be surprised by duties as the package enters your country. We do not ship on weekends, so any orders that are placed on Friday after 2pm will be shipped out the following Monday-Wednesday (unless there is a holiday). Please be aware that The Elevated Closet is not responsible for delays due to customs clearance in the destined country.
RETURNS: All sales are final on international orders as well – items cannot be returned or exchanged. If your order arrives damaged, incorrect or incomplete, email Info@ElevatedCloset.com within 48 hours of delivery.
REFUNDS: Because all sales are final, refunds are issued only where an order is cancelled before it ships, or arrives damaged or incorrect. Refunds go back to the original method of payment; please allow 7-10 business days from approval.
All sales are final. Thank you for shopping with us over the years.
Still have questions?
Please email us with any questions you might have - we are here to help.
Info@ElevatedCloset.com